Plan managers offer a stress-free aspect for the participant because they do a lot of the legwork associated with using your NDIS plan. They save you time because they file paperwork and lodge claims on your behalf. Plus, they can stretch your budget by offering smart tips and advice.
Plan management is different from agency management. If you’re currently on an agency-managed plan, you can only access providers who are registered with NDIS. Switching to plan management gives you about four times as many choices. You can also choose a self-managed plan for the same level of control. So, why not manage your plan yourself?
Self-managing your NDIS plan means keeping receipts and invoices for up to five years, paying providers out of pocket for most services (and then submitting an NDIS claim for reimbursement), managing claims using the NDIS portal, and maintaining your plan budget. Does that sound fun to you?
If self-managing sounds like too much work, don’t worry. A plan manager helps reduce stress because they do all of that for you (and then some)!
In short, a plan manager does a lot. At a minimum, your plan manager will maintain records for audit purposes, submit NDIS claims on your behalf, pay your providers, reimburse out-of-pocket expenses, and keep you up-to-date on your plan budget.
If you don’t feel like you’re getting enough from your current plan manager, don’t worry. You can switch plan managers at any time with no out-of-pocket costs by calling the NDIA and notifying them that you’re changing. Remember, the purpose is to add a stress-free aspect for the participant, so if you’re stressing over paperwork, you probably need to choose a new plan manager.
Here’s a look at what the best plan managers will do for you.
With all the perks of plan management in mind, it can be hard to believe that it won’t cost you anything, but it’s true! You can choose between agency management, self-management, or plan management at no cost.
The fees for plan management are paid by NDIS directly. The money comes out of the “Improved Life Choices” fund. So, cost shouldn’t be a deterrent. In fact, aside from being free, plan management is likely to save you money (and lots of time) thanks to the guidance these professionals bring to the table. At NexZen, our plan managers have lived with disabilities and they understand the frustrations of dealing with NDIS. As a result, they can share first-hand advice and insights you won’t find elsewhere.
Ultimately, the choice is yours. If you like a lot of control and have the time to handle your budget, invoices, and claims, self-management might be a good option. On the other hand, if your plan is currently agency-managed and you’re happy with the service and provider selection, there’s nothing wrong with keeping things as they are. It comes down to what works best for you.